RENTAL POLICY AND TERMS

 

WARDROBE RENTAL OPTIONS

 

TISS OFFERS FOUR RENTAL PERIODS FOR SMALL, AND LARGE PRODUCTIONS:  (WEEKLY 10 DAY)  (7 WEEKS)   (10 WEEKS)  (15 WEEKS)  PRODUCTION RENTAL

(10) DAY RENTALS THAT NOT RETURN  BY THE 10TH DAY RENTAL PERIOD  WILL BE AUTOMATICALLY  CHARGED OUR PRODUCTION RENTAL RATE OF (20%)

PRODUCTION RENTALS: OF  7 WEEK'S, 10 WEEK'S & 15 WEEKS  PRODUCTION RENTAL RATE  IS AN ADDITIONAL 20%  BASED ON THE WEEKLY RENTAL RATES.

 WARDROBE RENTALS THAT IS NOT RETURN BY THE END OF THE PRODUCTION RENTAL  PERIOD WILL BE AUTOMATICALLY CHARGED  AN  ADDITIONAL  (20%)

 

 

PAYMENT OPTIONS

ALL WARDROBE AND EQUIPMENT RENTALS REQUIRE A VALID CREDIT CARD ON FILE

ACCEPTABLE METHOD OF PAYMENT:  ALL MAJOR CREDIT CARDS, PAYPAL, P-CARDS,  APPLE PAY & PURCHASE ORDERS

COSTUME WARDROBE RENTAL DEPOSITS

A FULL PAYMENT IS REQUIRED FOR ALL (10) DAY RENTALS.  DEPOSIT OF ONE AND ONE HALF TIMES THE WEEKLY RENTAL WILL BE REQUIRED FOR PRODUCTION RENTALS. DEPOSITS  WILL BE PROCESSED AT TIME OF RENTAL.

COSTUME RETURNS

ALL WARDROBE & COSTUME RENTALS MUST BE RETURNED ON HANGERS, IN BAGS,  BOXES, OR GARMENT BAGS ALONG WITH OUR CHECK/OUT CHECK IN  INVOICE.

CUSTOM PATTERN & SAMPLE MAKING

TISS OFFERS CUSTOM MADE COSTUMES, PATTERNS FROM ANY SKETCH ANY PERIOD, & SAMPLE MAKING ON MUSLIN OR PAPER.

48 HOUR WARDROBE APPROVAL

 TISS OFFER A (48) HOUR  APPROVAL PERIOD  FOR  SHOW AND TELL, AND FITTINGS PURPOSES ONLY. WARDROBE RENTALS MUST BE RETURN IN IT'S ORIGINAL

CONDITION WITH ALL TAGS ATTACHED.WARDROBE MUST (NOT BE USED) FOR ANY OTHER PURPOSES DURING THE APPROVAL PERIOD OR WILL BE VIEWED AS A WEEKLY RENTAL

AND WILL BE CHARGED FOR A WEEKLY RENTAL. WARDROBE CAN BE READY FOR DELIVERY ON ANY BUSINESS DAY AFTER 1-PM 

CLEANING FEE’S

ALL WARDROBE RENTALS AND ACCESSORIES RETURNED TO TISS MUST BE PROFESSIONALLY DRY-CLEANED. ANY RENTAL(S) THAT IS RETURNED UNCLEANED WILL BE CHARGED A 10% EACH ITEM.  ALSO A CLEANING FEE WILL BE APPLIED FOR UNCLEANED SPECIALTY ITEMS. WARDROBE OR COSTUMES THAT ARE RETURNED DIRTY WILL BE CHARGED A 9% CLEANING FEE  OF THE WEEKLY RENTAL AMOUNT WHICH WILL BE ADDED TO YOUR TOTAL INVOICE.

L0SS AND DAMAGE RENTALS

ANY DAMAGE OR LOSS OF OUR WARDROBE/COSTUME OR RENTALS WILL INCUR AN ADDED CHARGE EQUAL TO (6) TIMES THE WEEKLY PRODUCTION RENTAL VALUE OF EACH ITEM.  TISS REQUIRES A CERTIFICATE OF INSURANCE FROM THE PRODUCTION COMPANY WITH (THE INDUSTRY SUPPLY STORE) NAMED AS ADDITIONAL INSURED LOSS PAYEE.

LATE FEE'S

ANY RENTAL RETURNED AFTER ITS DUE DATE WILL BE CHARGED A DAILY (5%) ON EACH ITEM, UP UNTIL THE DAY RENTAL IS RETURNED.

ALTERATIONS

ANY WARDROBE/COSTUMES YOU RENT FROM TISS CAN BE ALTERED. HOWEVER, IT MUST BE RETURNED BACK TO ITS ORIGINAL CONDITION. TISS WILL ALLOW ALTERATION ONLY ON CUFF, WAIST & HEMS. AGEING, CUTTING OR PERMANENT ADHESIVES ARE NOT ALLOWED. THE INDUSTRY SUPPLY STORE RESERVES THE RIGHT TO CHARGE A RESTORATION FEE FOR ANY WARDROBE/COSTUME RENTAL THAT IS RETURNED ALTERED. 

RENTAL RETURN PROCEDURES

ALL RETURNS MUST BE ACCOMPANIED BY TISS INVENTORY RENTAL & RETURN PAPERWORK. ANY RETURNS WITHOUT PROPER PAPERWORK WILL BE CHARGED A LABOR FEE OF $25.00. RENTALS MUST BE RETURNED CLEANED AND ON HANGERS, IN BAGS, & BOXES ALONG WITH ALL TAGS. ANY DAMAGE RENTALS SHOULD BE TAGGED AS DAMAGE. PLEASE DO NOT PIN HATS TO GARMENTS. DO NOT PUT SHOES & HATS IN SAME BOX OR BAG.

PRODUCTION PACKAGES

TISS WILL WORK WITH ALL PRODUCTION SIZES TO OFFER SPECIAL COST-EFFECTIVE PRICING TO WORK WITHIN YOUR WARDROBE/COSTUME BUDGET. PLEASE EMAIL US YOUR RENTAL NEEDS AND COSTUME BUDGET. TISS CAN ALSO ASSIST WITH PASS THROUGH. 

TISS WILL PULL AND ORGANIZE  ALL WARDROBE/COSTUME RENTALS  WITHOUT ANY LABOR FEES TO YOUR PRODUCTION, WE WILL SEND PICS FOR YOUR APPROVAL, AND FREE DELIVERY TO YOUR WARDROBE DEPT WITHIN 25 MILES OF OUR WAREHOUSE. ANYTHING OUTSIDE OF 25 MILES WILL INCUR A DELIVERY FEE.

 

CREDIT CARD AUTHORIZATION FORM

PRODUCTION CONTACT SHEET

 

For more info, please inquire via email at theindustrysupplystore@gmail.com